Friday, January 19, 2007

Another Problem!

It is now 12:30 pm on Friday, January 19th, 2007.

I just got a call from Oliver Deighton. His wife is listed as Kristen Deighton, and not as Kristen Parsi on the internal flights in India. Jet Airways won' t let her fly. They will have to cancel her ticket, issue her a new one (a different last name is considered a different person), charge Oliver and Her cancellation fees, and not even confirm they can get to Calcutta from New Delhi.

"Hello,

I just called Jet Airways. Kristen will not be able to fly until we change her ticket - her name his not Kristen Deighton - her name is Kristen Parsi.

We need to check this on ALL air and train tickets within India ASAP. I can not [sic] chnage her ticket because it was booked through a travel agent - also the fares are going up and we will [sic] inncur cancellation costs.

Here's what I know about our Delhi to Calcutta flight:

PNR is actually: MTAQOI
The old fare is 4,900, the new far is 5,550 and their is a 500 cancellation fee for the ticket.

The flight is Leaving 9:20am arriving 11:25am.

24 hour [sic] custoemr service is 011-91-22-3989-3333
but the travel agent must make the change."


Yikes!

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